Thoughts about Thorner Residents’ Leeds Festival Ticket Registration Day

Leeds Festival Thorner Resident Ticket Registration 2018

Sunday 4 March 2018 06.00. It’s cold, it’s damp, it’s snowing but today is the Thorner Resident Leeds Festival Ticket Registration Day. ……………let’s go.

Six hours later 12.00. An empty Victory Hall, the last of the chairs stacked and racked by some community spirited residents. …………………………… it’s done.

Until the same weekend next year, 3 March 2019 when we will do it all over again.

It felt like this year went really well. Your very positive feedback suggested you felt the same. It was smoother, slicker and quicker and that’s exactly what we had aimed and hoped for.

Firstly, we tried an entirely new queuing system suggested by a Thorner resident at the same event last year. It seemed much more ordered, meant that you could stay in your seats and didn’t need to shuffle your way around the hall for two hours.

The hall was crowded, very crowded but we were keen to bring everyone inside as soon as possible. We can’t control the weather but we will look at a better use of space next year.

Secondly, we concentrated on making sure everybody was ready and had their documentation checked before approaching the registration desks. We didn’t start selling tickets until 09.30 but the process actually began at 08.00. We know from experience that this approach saves a huge amount of time, reduces mistakes and holdups at the desk and also ensures very few people are turned away. If you bring a photo driving licence the whole thing is an awful lot easier.

We tried some new things this time and they worked well but they only worked because a team of volunteers were willing to put in the time and effort to make it happen. For those of you who queued and waited, thanks for your patience, engagement and understanding. It made a real difference.

Thanks also to the Delectations team for keeping us sustained all morning and to our local Community Police team for their attendance, advice and security support.

We have sold out of reduced price tickets and we are holding a waiting list. We always get some tickets back and will be looking to recycle those as soon as we have a clear picture of the position. If you have bought tickets you will not be able to use, then please let us know. If you return tickets in good time we will usually be able to arrange a refund. If you applied by post, don’t despair if you don’t hear for some time. Many of the tickets are returned much later in the cycle. If you want a progress report at any time, by all means get in touch.

There will be more information available from Festival Republic in the near future about festival site access and transport arrangements and we will put out an update on the waiting list position when we have something meaningful to say.

Thank you all for your feedback on the day. If you have any further thoughts then do drop us an email on the address below.

Finally, a couple of dates for your diary:

Tuesday 21 August 2018 is the date for ticket collection. You will just need to bring the yellow receipt to the Victory Hall between 18.00 and 20.00 to pick up your tickets.

The 2019 Registration event will take place at the Victory Hall on Sunday 3 March.

Wayne Young, Mark Darley, Gillian Riley, Annette Carr, Nick Tucker, Katie Coppock.